Privacy Policy
Effective Date: December 2024
This Privacy Policy has been prepared for SaunaBuilder and Robertson Contracting Corp, a digital platform that offers products, courses, and services tailored for therapists and private practice owners (herein referred to as “website,” “we,” “us,” “our”). This policy outlines how we collect, use, disclose, and manage your personal information.
Collection and Use of Personal Information
Guest Registry: When you visit our platform and complete a guest registry form, we collect contact information such as your first and last name, mailing address, email address, and phone numbers. Optionally, you may provide additional information such as your reasons for seeking our services, desired business outcomes, educational and business background, family status, age group, and annual household income.
This information is used to understand your needs better, help you achieve your goals, and send you communications tailored to your interests regarding our business, products, and services. It also helps us aggregate insights to improve our offerings.
Course Enrollment: When enrolling in a course, we collect the information you provide on the application, including your name and contact details, along with the course description and demographic data. This information facilitates customer relations management.
Website Registration: For access to password-protected areas of our site, we may require personal details such as your name, telephone number, mailing address, email address, and selected password. This information administers your online account or services.
Marketing Communications: If you sign up to receive information about our developments or services, we collect your contact details to send communications via mail, email, or telephone based on your preferences. You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Customer Service: When you contact us with a query or feedback, we may ask for information to help identify and assist you. This information can be used to improve our service offerings and manage our relationship with you.
Disclosure and Sharing of Personal Information
We do not disclose, rent, trade, sell, or transfer your personal information without your consent, except as described herein.
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website maintenance and email delivery. They are only given the information needed to perform these services and are prohibited from using it for other purposes.
Legal/Compliance: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Internet-Based Advertising and Cookies
We use technologies such as cookies and web beacons to collect information about your visits to our site and to manage and improve the website. This data helps us tailor our website to your preferences and track the effectiveness of our advertising.
Opting Out: You can manage your preferences for internet-based advertising through settings on third-party websites, such as the Digital Advertising Alliance of Canada or directly through ad preferences settings such as those provided by Google.
Analytics
We use third-party services like Google Analytics to monitor and analyze the use of our site. You can opt out of making your site activity available to Google Analytics by installing their opt-out browser add-on.
Social Media
Interactions with our content on social media can allow us to access certain information from your social media accounts as permitted under the terms of the account. This information helps us tailor your experience on our site and the respective social media platforms.
Third-Party Links
Our website may include links to other sites not operated by us. We are not responsible for the privacy practices of these sites and recommend you review their privacy policies.
Retention and Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
Access and Corrections
You have the right to access, update, and correct inaccuracies in your personal information in our custody by contacting us using the information below.
Changes to the Privacy Policy
We may update this policy periodically to reflect changes in our practices. The updated policy will be posted on our site, and we will treat your personal information in accordance with the policy in effect at the time of collection.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]